Delivery & Return
The Gift Voucher* is a valuable document that gives the holder the right to buy any product online or in physical stores, and if the amount on the voucher is exceeded, the difference can be paid in cash/card.
The use of the voucher implies acceptance by the holder of the general terms and conditions for the use of the voucher
*The voucher is valid for 6 months starting from the date of purchase
- Piața Unirii No. 1, Floor 2, Magazin Unirea Shopping Center, Bucharest, Sector 3 ( See on the map )
- Phone: 0728 079 254 / 0728 093 833
- Schedule: 10:00 - 21:00
- Băneasa Shopping City, Ground Floor - Zona Feeria, Bucharest, Sector 1 ( See on the map )
- Phone: 0723 163 143
- Schedule: 10:00 - 22:00
- SunPlaza, Ground Floor, Bucharest, Sector 4 ( See on the map )
- Phone: 0728 070 907
- Schedule: 10:00 - 22:00
- Băneasa Shopping City, Floor 1, Bucharest, Sector 1 ( See on the map )
- Phone: 0724 110 022
- Schedule: 10:00 - 22:00
STORE PICKUP
(Free of charge)
Orders can be picked up FREE of charge from AnneBebe stores or from the Mobila Showroom, after our telephone confirmation. The products are reserved for pick-up for a maximum of 3 working days.
COURIER ROMANIA
(DPD, Cargus, FanCourier)
We ship products with "IN STOCK" status in 1-3 working days and products with "PRE-ORDER" status in 15-35 days. Single delivery cost from 10 Lei. In case you request a change of size/color/model, the cost is 10 lei. Return cost from 20 Lei.
INTERNATIONAL
(From 18 Euros)
We ship in 3-7 working days all products with status "IN STOCK" and in 15-35 days products with status "PRE-ORDER". The delivery cost will be communicated later based on the final dimensions of the package and the delivery address.
ONLINE CARD & REFUNDS
(Netopia-MobilPay)
Orders can be paid in RAMBURS cash at the time of delivery or picking up the products from the stores, with the ONLINE card (MobilPay) or in AnneBebe stores (POS). Card payment is secure, no additional fees are charged.
VOUCHERS & GIFT CARDS
(Online/Store)
Online orders can be fully or partially paid with Vouchers/Gift Cards. The value of the Gift Card/Voucher cannot be returned. The Voucher/Gift Card is reissued and can be used within 6 months from the date of the first issue.
BANK ORDER
(Fiscal bill)
A tax invoice will be issued for payment by bank transfer or an online payment link. For international orders, the invoice will be issued in Euro or Lei.
ADVANCE
personalization
For online orders with customization through embroidery or pre-order items, an advance of 25-30% will be paid, after confirming the order, through an online payment link or by bank transfer.
